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Wednesday, September 24, 2014

Flex Perks Rewards is a Punishment

Flex Perks is the rewards program for US Bank. Every time you spend a dollar you get a point. 

Redemption is very strict. You can never change your order once placed, even if it is a mistake. 

However, when they are the ones who send you a wrong item, it will take at least 10 (ten) phone calls and a wait of not less than 6-10 (six to ten) weeks before they can decide what to do with it. 

Really, Flex Perks. You can do better than this. Do not make your rewards into a living hell punishment. It is your fault. Fix it speedily - at least as fast as you apply your numerous penalties to your unfortunate customers. 

Tuesday, September 9, 2014

Post Cards From All Over

I forgot which European country I got this from, but if you look at it - isn't it a rather charming place? I would like to go here one day if such a place exist.

My sister, Happy, gave me a book of postcard by Dennis Hopper. She and I went to an exhibit of his work. We enjoyed it very much.  Postcrossing allows my sister and I have to mail from all over, but still live our busy lives. That is the genus of postcrossing.

This postcard did not arrive with identification number.  I told postcrossing about it, gave them the characteristics of the card, and they found it for me.  It was great.